It's a common Home Depot, there is never a store employee around to help you with top shelf items or answer any questions you may have about a product. When there is an employee around they are usually not knowledgeable.
Store is way undersized for a home improvement center. Contractor checkout is crowded with too much other stuff. Clean it up a bit and get rid of the clearance items might help.
This is the only bad experience I've had at home Depot and I'm normally not much of a review writer, but I worry that this situation may have come from a policy of training employees to act like they have expertise in any type of work you tell them you are doing, and this really rubs me and probably most people the wrong way.
Fantastic employees. Extremely helpful and knowledgeable. I wont shop anywhere else!
Home Depot is my favorite local store. I have two charge accounts there. They have so many of the things I need both for work and around the house. And they have special interest free options for paying with their credit accounts.
I asked an employee to help me find a specific product by name that I had checked for on the store website and just couldn't find on the shelves. Instead of directing me to the product, he asked several questions about what I was going to use it for and in a very patronizing tone told me he didn't think it was going to work. (It was a project that I had done successfully several times before, and went to school for years to learn the techniques associated with, plus I didn't really ask for advice.) He then steered me in the direction of something completely different and not useful for what I wanted to do. I didn't want to be rude so I humored him and followed him around the store for about 10 minutes and pretended to thoughtfully peruse the section of the store he lead me to until he wandered off, but I ultimately gave up on finding what I was actually looking for and went somewhere else.
The Home Depot is a US Hardware Store based in Lawrence, Kansas. The Home Depot is located at Home Depot, 1910 W 31st St, Lawrence, KS 66046, USA.
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