The person at the front counter Bally was rude! Should not be in customer service or in public. Bad service.
The chicks has pasted vents, and some of them had collected a lot of poop. A good majority of the Production Reds had this condition, and it was obvious that they weren't being taken care of. I don't want to buy sick chicks, and it's sad to see so many chicks going to die out of negligence.
Customer service has much room for improvement, there are new employees here every time I go in and they can't seem to keep good help. Tractor Supply always has familiar faces and they are much more helpful and friendly than the people at Orcheln's. Many of the products I have gotten at Orscheln have been inferior quality: a feed scoop that the handle broke off the 2nd day I used it, red landscaping mulch with pieces of garbage, painted wood, plywood, etc in it, feed that was moldy and rotten and made my animals sick. I have made the mistake for the sake of convenience to go here one too many times and will go out of my way to go to TSC from now on.
You can not find anyone to help you..very sad way to operate a business. I don't see very many customers in the store anymore either. There are many more farm stores that do believe in customer care..don't waste you're time and money here. I won't be back.
Staff is helpful and I find the items I need.
Orscheln Farm Home is a US Hardware Store based in Lawrence, Kansas. Orscheln Farm Home is located at 1541 E 23rd St, Lawrence, KS 66046, USA.
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