This past Saturday, my family and I visited this Sprint store in order to upgrade. The service we were provided with was beyond excellent, the 3 employees on staff were extremely helpful, knowledgeable, and very patient with us. I would recommend this store to all Sprint users in the area.
I decided to switch to TMobile and it was a good choice!
Customer service reps are very rude and not honest. The don't deserve any star
Paul and his friends were super nice
Horrible customer service. Rude and disrespectful. I just bought a SIM card from them to use it on my unlocked iphone 6s and after a week the SIM failed. Took the phone to this store and they told me the problem is my phone and I need to take it to PhoneMedic! But I showed them the phone is fine by putting my Verizon SIM on it and it was working perfectly fine!
Manager and the employee got angry and changed my SIM! They wanted to charge me for that BS but I refused to pay for it explaining it is their faulty network and not my phone! Manager just left the scene telling her staff member angrily, change the SIM and dont charge him! Phone was working fine for a couple of days and again the same stupid problem!
If you want to get insulted, and waste your money, go to this store!
OMG our credit was bad and they worked with us citing up with so many options that we walked out with new phones. We are paying the same price for 5 lines that we paid for 2 lines at AT&T. Chris was wonderful to work with and Daniel was like a silent ninja coming up with solutions. Thank you all.
This place is a fraud..They made me switch from AT&T to Sprint with a promise to have the same monthly cost with is $130 and pay my switching cost (My prepaid final bill). After I sign up with everything, they told me to wait for 30 days to receive the compensation for the switching cost. When I went back to the shop they told me that the employee who promised me that is no longer working there, and when I told them that I'm dealing with a company not an employee they asked me to leave. And my first bill is $261!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Sprint Store is a US Electronics Store based in Lawrence, Kansas. Sprint Store is located at 4801 Bauer Farm Drive h, Lawrence, KS 66049, USA.
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